7 Ways To Support The eCommerce Customer

Customer service critical in the ongoing relationship between retailers and their customer. With the rise of social media, eCommerce companies need to understand and embrace these now social customers, and respond to them in a personal and timely manner. So how can you support the eCommerce customer see this infographic by desk team that illustrates 7 exceptional ways to support them?


Conclusion:
Offer Multichannel support, Listen on Social media, Track all customer interactions, Create a support center for customers, provide online chat, focus on timely responses and deliver a wow experience.