Conversations at work aren’t all water cooler gossip and motivational talks: from time to time, you’ll need to have a chat with a colleague who isn’t achieving what they should or from whom your opinion on team goals may differ. It can be an intimidating prospect, with many of us avoiding confrontation at all costs or cowering from the safe distance of email communication. Whether it’s a tough talk on the horizon or a creative meeting with a colleague you struggle to connect with, there are professional techniques that can improve the outcome.
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