Every day, millions of businesses are mentioned on the social web. Analyzing one billion company mentions, or instances where companies are referenced online, detected from almost 200,000 alerts created by brands and businesses, is a great way to answer some of the questions raised by many social media managers when it comes to their company's online presence:
What is a decent percentage of positive, negative, and neutral mentions? What are the most important channels where companies are being mentioned? What is the day of the week with the highest chance of being mentioned? What is the average percentage of mentions that come from influencers?