Did you know that 71 percent consumers likely to recommend the brand after receiving a quick brand response on social media and that 67 percent of Twitter users are far more likely to buy from the brands they follow.
Social media is a great opportunity for businesses of all sizes and shapes to interact with potential customers in a way they never have before. Take a look at below infographic from SalesForce and learn how you can improve your social media strategy to help potential customers become customers.